Outbreak investigation summary
Data showed that ice cream made by The Ice Cream House of Brooklyn, NY, made people in this outbreak sick.
- One sick person ate "Soft Serve on The Go" ice cream cups, and the other person likely ate the same ice cream cup at a long-term care facility they lived.
- The outbreak strain of Listeria was found in "Soft Serve On The Go" ice cream cups, "Ice Cream House" mini dessert cigar novelty ice cream, and several environmental samples taken from two of The Ice Cream House stores.
- "Ice Cream House" products and "Soft Serve On The Go" ice cream cups were made by The Ice Cream House of Brooklyn, NY.
Recalled food

and were recalled in August and September.
"Ice Cream House" products were sold at Ice Cream House store locations in Brooklyn, NY, and at grocery stores in New Jersey, New York, and Ohio.
"Soft Serve On The Go" ice cream cups were sold nationwide and also distributed to long-term care facilities and nursing homes.
Recalled products do not have a lot code on the label.
What you should do
Check your freezer for recalled ice cream products. If you have any left:
- Do not eat them. Throw them away or return them to where you bought them.
- Call a healthcare provider right away if you have these symptoms after eating recalled ice cream:
- Pregnant women: Fever, muscle aches, and tiredness. Your illness may be mild, but Listeria can cause pregnancy loss or premature birth. It can also cause serious illness or death in newborns.
- Other people may have: Headache, stiff neck, confusion, loss of balance, and convulsions, in addition to fever, muscle aches, and tiredness.
- Pregnant women: Fever, muscle aches, and tiredness. Your illness may be mild, but Listeria can cause pregnancy loss or premature birth. It can also cause serious illness or death in newborns.
Stay healthy and prevent getting sick from Listeria:
- Find out if you are at higher risk for getting sick with Listeria.
- Learn which foods are more likely to contain Listeria, and take steps to prevent getting sick.
- Stay up to date on food recalls and outbreaks to avoid getting sick from eating contaminated food.