ÐÇ¿ÕÓéÀÖ¹ÙÍø

Audience

Airlines and aircraft operators conducting flights from a foreign last point of departure to the United States that do not transmit designation information using established DHS data systems.

Purpose

This document is intended to assist airlines and aircraft operators in the following:

1. Establishing a secure, electronic transmission method for ÐÇ¿ÕÓéÀÖ¹ÙÍø;
2. Formatting collected and retained designated information outlined in the Order prior to transmission to ÐÇ¿ÕÓéÀÖ¹ÙÍø. See FAQs for this Order for the list of required data elements for the designated information; and
3. Transmitting retained designated information to ÐÇ¿ÕÓéÀÖ¹ÙÍø.

ÐÇ¿ÕÓéÀÖ¹ÙÍø will update these instructions as needed to reflect any changes to relevant ÐÇ¿ÕÓéÀÖ¹ÙÍø guidance.

Procedures to Establish a Secure, Electronic Transmission Method with ÐÇ¿ÕÓéÀÖ¹ÙÍø

Airlines and aircraft operators that do not transmit designated information using established DHS data systems will be required to establish a secure, electronic transmission method and complete the required onboarding process prior to transmitting the designated information to ÐÇ¿ÕÓéÀÖ¹ÙÍø. Airlines and aircraft operators are encouraged to complete these one-time steps proactively to avoid any delays in transmitting designated information upon request by ÐÇ¿ÕÓéÀÖ¹ÙÍø.

To establish a secure, electronic transmission method, airlines and aircraft operators should email [email protected] with the subject line "Contact Information Transmission Onboarding" and provide the following:

• Legal name of the airline or aircraft operator;
• Legal name of the individual submitting the request; and
• Preferred email address for the authorized airline or aircraft operator employee establishing the account.

Airlines or aircraft operators may elect to use one of two options

• the ÐÇ¿ÕÓéÀÖ¹ÙÍø Secure Access Management System (SAMS), OR
• the ÐÇ¿ÕÓéÀÖ¹ÙÍø Secure File Transport Protocol (SFTP) service

Once the airline or aircraft operator contacts ÐÇ¿ÕÓéÀÖ¹ÙÍø, ÐÇ¿ÕÓéÀÖ¹ÙÍø will provide additional details and onboarding instructions. This one-time onboarding and setup process, including test transmissions, may take up to ten (10) business days. Once an airline or aircraft operator elects an option, it cannot be changed.

If an airline or aircraft operator begins securely transmitting designated information using established DHS data systems, a separate secure, electronic submission to ÐÇ¿ÕÓéÀÖ¹ÙÍø will not be required.

ÐÇ¿ÕÓéÀÖ¹ÙÍø Secure Access Management System (SAMS)

The SAMS portal is a website operated by ÐÇ¿ÕÓéÀÖ¹ÙÍø designed to provide secure, centralized access to public health information and computer applications. ÐÇ¿ÕÓéÀÖ¹ÙÍø SAMS uses a web-based user interface to accept manual file uploads and does not require any third-party software or tools.

If an airline or aircraft operator initiates the process to use SAMS, it will receive a follow up email from [email protected]. The subject will be "U.S. Centers for Disease Control: SAMS Partner Portal – Invitation to Register." It will include a web link to the SAMS registration pages along with the airline's or aircraft operator's assigned Partner Portal User ID and a temporary password.

The authorized employee of the airline or aircraft operator should click the link provided, enter the Partner Portal User ID and temporary password included in the invitation email, and follow the onscreen instructions to complete the registration.

Once a SAMS portal account is established, each airline and aircraft operator will have its own SAMS login credentials. Any individual authorized by the airline or aircraft operator and trained to properly format retained, designated information may use the SAMS login credentials to submit designated information upon request by ÐÇ¿ÕÓéÀÖ¹ÙÍø. Airlines and operators are responsible for protecting their login credentials and ensuring they are only used by authorized individuals.

For additional information, please refer to the .

ÐÇ¿ÕÓéÀÖ¹ÙÍø Secure File Transport Protocol (SFTP)

The ÐÇ¿ÕÓéÀÖ¹ÙÍø SFTP service will accept file uploads using a third-party FTP client or automated file uploads directly from an airline or aircraft operator.

If an airline or aircraft operator elects to use SFTP, ÐÇ¿ÕÓéÀÖ¹ÙÍø will provide a unique username and password which will be used to access the ÐÇ¿ÕÓéÀÖ¹ÙÍø SFTP service. After the username and password are provided, the airline or aircraft operator should conduct test transmissions to ensure proper connectivity and data formatting.

Any individual authorized by the airline or aircraft operator and trained to properly format retained, designated information may use the SFTP login credentials to submit designated information upon request by ÐÇ¿ÕÓéÀÖ¹ÙÍø. Airlines and operators are responsible for protecting their login credentials and ensuring they are only used by authorized individuals.

Procedures for Formatting Retained, Designated Information Prior to Transmission to ÐÇ¿ÕÓéÀÖ¹ÙÍø

Prior to transmitting retained, designated information to ÐÇ¿ÕÓéÀÖ¹ÙÍø, the information must be formatted using one of the following:

• a ÐÇ¿ÕÓéÀÖ¹ÙÍø-provided Java Script Object Notation (JSON) messaging format (recommended); OR
• a ÐÇ¿ÕÓéÀÖ¹ÙÍø-provided text-based file format (e.g., comma-separated values (.csv) file).

Once an airline elects a data format, it cannot be changed. Both the JSON messaging format and a template for the text-based file format will be provided during the onboarding and setup process and can be obtained by emailing [email protected] with the subject line "Airline Contact Information Template Request."

At any time, an airline or aircraft operator may elect to transmit designated information using established DHS data systems, in which case a separate secure, electronic submission to ÐÇ¿ÕÓéÀÖ¹ÙÍø will not be required.

Procedures for Securely Transmitting Formatted, Retained Designated Information to ÐÇ¿ÕÓéÀÖ¹ÙÍø

For any designated information not transmitted using established DHS data systems, airlines and aircraft operators must properly format the information and transmit it to ÐÇ¿ÕÓéÀÖ¹ÙÍø using SAMS or SFTP within 24 hours of a request. Airlines and aircraft operators are encouraged to proactively establish a secure, electronic transmission method (including the one-time, required onboarding steps) early to avoid any delays in transmitting designated information upon request by ÐÇ¿ÕÓéÀÖ¹ÙÍø.

Transmitting Designated Information Utilizing the ÐÇ¿ÕÓéÀÖ¹ÙÍø Secure Access Management System (SAMS)

1. Navigate to .

2. Log in with airline’s or aircraft operator’s SAMS credentials or using the SAMS Grid Card (if provided by ÐÇ¿ÕÓéÀÖ¹ÙÍø).

• Airlines and aircraft operators that have lost or forgotten their SAMS credentials should contact the SAMS Helpdesk at +1-877-681-2901 or [email protected]. The SAMS Helpdesk is available Monday-Friday, 8:00AM to 6:00PM EST (excluding U.S. federal holidays).

3. Click the Data Upload hyperlink for your airline or operator under “Traveler Data Upload”

4. To upload a file, from the top of any folder list, click Upload > Upload Files. Select one or more files, and then upload them to the folder.

• Alternative: From an open folder on the desktop or enterprise content source, drag one or more files to the folder. Click the “Upload” button

Airlines and aircraft operators should only upload designated information that has been properly formatted using one of the approved methods listed in these Technical Instructions. Airlines and aircraft operators should not include any additional data other than the designated information for the passengers covered by the request from ÐÇ¿ÕÓéÀÖ¹ÙÍø.

Transmitting Formatted, Designated Information Utilizing Secure File Transport Protocol (SFTP)

1. Start the SFTP Client (the examples below utilize) and enter the host information and login credentials for the airline or aircraft operator to connect to the SFTP server.

• Host: sftp://eft.cdc.gov
• Username: enter assigned username
• Password: enter provided password
• Port: 22

2. Users will now see a directory window like the one below. The list of files you have available may be different than what you see here.

Locate your files/directories on the left side. The right side is the shared remote site and the left side is the local directory that is not shared with others.

IMPORTANT: If the files are not on your local drive, you may copy the network directory into the "local site" box and then locate the file(s) or directory.

3. Drag the files in to the folder assigned to the airline or aircraft operator on the right bottom side OR right-click on the applicable folder and select "Upload" from the menu and it will automatically be placed in the remote site.

ÐÇ¿ÕÓéÀÖ¹ÙÍø cannot provide technical assistance for downloading, installing, or updating third-party software. Airlines and aircraft operators should consult with their organization's technical support team for any questions related to obtaining an SFTP client. ÐÇ¿ÕÓéÀÖ¹ÙÍø will work with airlines and aircraft operators during the onboarding process to ensure proper connectivity and troubleshoot transmission issues.

Airlines and aircraft operators should only upload designated information that has been properly formatted using one of the approved methods listed in these Technical Instructions. Airlines and aircraft operators should not include any additional data other than the designated information, unless otherwise requested by ÐÇ¿ÕÓéÀÖ¹ÙÍø.