Health Departments: Request ÐÇ¿ÕÓéÀÖ¹ÙÍø Assistance

Key points

  • ÐÇ¿ÕÓéÀÖ¹ÙÍø can assist public health officials with investigating unexplained respiratory disease outbreaks (URDO).
  • The public should direct inquiries about respiratory diseases or outbreaks in general to ÐÇ¿ÕÓéÀÖ¹ÙÍø-INFO.
  • Contact the relevant state or local health department with questions about specific outbreak investigations.
Scientist wearing personal protective equipment while working in a public health laboratory.

Requesting ÐÇ¿ÕÓéÀÖ¹ÙÍø assistance

ÐÇ¿ÕÓéÀÖ¹ÙÍø staff are available to provide assistance to health departments and public health agencies during respiratory disease outbreaks when:

  • The causative agent has been identified prior to contacting ÐÇ¿ÕÓéÀÖ¹ÙÍø, but needs to be confirmed
  • More than one causative agent is suspected and epidemiological or laboratory assistance is needed
  • The etiology is unknown

Request assistance‎

To request assistance, e-mail URDO (M-F; 8 am–4 pm EST) or call the emergency, after-hours hotline at 770-488-7100.

Diagnostic tests used at ÐÇ¿ÕÓéÀÖ¹ÙÍø

ÐÇ¿ÕÓéÀÖ¹ÙÍø laboratories can test for a wide variety of viral, bacterial, and other pathogens at the same time.

For help identifying the right test for your needs, view ÐÇ¿ÕÓéÀÖ¹ÙÍø's searchable Test Directory for

  • An up-to-date list of orderable tests
  • Information on specimen requirements
  • Contact information
  • Test turnaround times
  • Other supplemental information

ÐÇ¿ÕÓéÀÖ¹ÙÍø testing requirements

Who can submit

Only state health departments and other federal agencies may submit specimens directly to ÐÇ¿ÕÓéÀÖ¹ÙÍø for pathogen detection and characterization. Others must contact their local (city or county) or state health department about how and when to submit specimens for testing. That includes:

  • Private citizens
  • Healthcare providers
  • Hospital personnel

For requests outside of the United States, please ensure that the local health authorities are involved.

Pre-approval

All specimens sent to ÐÇ¿ÕÓéÀÖ¹ÙÍø require approval by the relevant state health departments and ÐÇ¿ÕÓéÀÖ¹ÙÍø prior to shipment. All potential testing requires:

  • Consultation with the appropriate ÐÇ¿ÕÓéÀÖ¹ÙÍø subject matter expert
  • ÐÇ¿ÕÓéÀÖ¹ÙÍø approval before shipping the specimens
Keep Reading: Specimen Submission