At a glance
Training in health literacy, plain language, and culture and communication is essential for anyone working in health information and services. Whether you are new to these topics, need a refresher, or want to train your entire staff, the following courses are a good place to start.
Start your training here
ÐÇ¿ÕÓéÀÖ¹ÙÍø offers three online health literacy courses for health professionals.
- (free continuing education)
- (certificate of completion only)
Additional training resources
Good Questions for Good Health Training: A consumer and patient communication skill-building module. It encourages question-asking and provides strategies for formulating and asking questions before, during, and after medical appointments. The Toolkit [1.7 MB] includes a presentation, [727 KB] presentation notes, a skill-building activity, a take-home handout, and an evaluation form.
Listen to Dr. Rima Rudd, health literacy expert, Harvard T.H. Chan School of Public Health, explain health literacy.
For more trainings on health literacy, plain language, cultural competency, mental health literacy, consumer and patient skill building, and shared decision making, please visit our Non-ÐÇ¿ÕÓéÀÖ¹ÙÍø Training page.