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Reinstatement of 30-day supply limit at retail pharmacies
May 28, 2021
On April 28th, 2020, the WTC Health Program started allowing up to a 90-day supply of medication to be filled at your retail or community pharmacy. This was in response to the COVID-19 pandemic to allow members to make less frequent trips to an in-person pharmacy. Previously, only a 30-day supply was permitted when filled in-person.
Starting August 1, 2021, the 30-day supply limit policy will be reinstated.
This means that the WTC Health Program will allow a maximum 30-day supply of medication for each fill at your retail or community pharmacy. For any medication fills above 30 days and up to 90 days, you must use OptumRx¡¯s home delivery service.
What are the benefits of Home Delivery?
is a convenient option for you to receive medications that you take on a regular or on-going basis. Home delivery provides the following benefits:
- 90-day supply of medications delivered by mail to your home or location of choice at no cost to you
- No need to travel to the pharmacy and wait in lines
- Reduces the risk of running out of your medications
The WTC Health Program strongly encourages all members who are receiving medications taken on a regular or on-going basis to enroll in when possible.
How do I sign up for Home Delivery at OptumRx?
To sign up for OptumRx Home Delivery, please call OptumRx directly at 1-855-640-0005, Option 2.
You can also visit the OptumRx¡¯s , select ¡°Click to Enroll¡±, and provide your information to have an OptumRx representative contact you.
Other questions? Need help?
- For questions related to this policy change, call the WTC Health Program at 1-888-982-4748.
- For pharmacy benefits questions, call OptumRx¡¯s WTC Health Program Pharmacy Benefit Services line at 1-855-640-0005.
- For questions related to your medications, contact your Clinical Center of Excellence or Nationwide Provider Network provider.